Why Choose AlphaTek Appliance Repair Oklahoma City?

We know that you have plenty of options for your appliance repair service provider. That’s why we’re honored for you to put your trust in us to get the job done right. As a local Oklahoma City service company, we know that our commitment to quality and integrity is why we continue to grow year after year.
Steven Duggan, Owner/Operator

Meet our team members

Carrie

Office Manager/Admin

Carrie joined our team shortly after inception, having previously been employed in the customer service industry for many years. She has a great passion for her job and for helping others. Carrie plays an instrumental role in the day-to-day operations of AlphaTek, including answering calls, solely managing 20+ property management accounts, ordering parts, managing routes and overseeing the progress of hundreds of work orders at any given time.

Carrie and her husband, Brad, raise cows on the family farm just South of Mustang, Oklahoma. She enjoys gardening, spending time with family and Sunday ‘mega-pint’ mimosas.

Alex

Repair Technician

Alex, possessing over a decade of appliance repair experience, has been with AlphaTek Appliance Repair since the beginning, making him our longest tenured tech. He is very passionate about his job and providing unparalleled customer service, having enjoyed fixing things since he was little. Alex has the ability to work on every make and model of kitchen and laundry appliances, and he further specializes in working on our high-end units.

Alex has 2 kids and a wife, whom he says is his driving force towards his dedication and strong work ethic. He also makes the world’s best beef jerky.

Tim

Tim

Repair Technician

With nearly 30 years of appliance repair experience, Tim is highly sought after in this industry. Needless to say, if a kitchen or laundry appliance can be fixed, Tim can fix it. He places a strong emphasis on honesty and fairness and takes pride in creating lifelong relationships with his customers.

Tim is an avid OU fan, enjoys playing disc golf, and loves spending time with his amazing wife and grandchildren.

Andrew

Repair Technician

Andrew is the newest member of our team, but don’t let that deter you from what he can offer. He had honed his skills and knowledge over a period of 15+ years before coming to us highly recommended. Specializing in refrigeration and sealed systems, but equally capable of working on other appliances, Andrew has a thorough understanding of the most complex processes facing any technician.

Brittany

Repair Technician

Having over 15 years of experience, Brittany is one of the most accomplished and sought after technicians in the OKC area. She is efficient, hard working, knowledgeable, and as many customers have put it, a “True Professional”.

Above all, Brittany loves spending time with her family. She enjoys riding bikes and playing basketball with the kiddos…Look for them to breakthrough onto the Thunder’s roster within the next 20 years.

Terry

Repair Technician

Terry brings nearly 20 years of experience to AlphaTek. Although there is no limit to the types of appliances he can work on, he specializes in high-end refrigeration units such as Sub-Zero and Viking. In fact, he is widely considered to be one of the best sealed-system technicians in the OKC area.

While we attempt to convert him into a Dallas Cowboy’s fan, he currently remains a huge fan of the San Francisco 49ers. Terry enjoys to workout in his free time, allowing him to handle any appliance repair job, big or small.

Megan

Customer Service Representative

Megan's persona and kindness give a great first impression for the standards AlphaTek has set in the service industry. Having many years in customer service, she has genuine compassion and respect for helping others. Each individual customer will feel important and be well cared for from their first call thanks to Megan's willingness and desire to assist others. 

Megan enjoys spending time with her family, friends and rescue dog and is an avid hunter in her spare time. Although she's an OSU graduate, which will bring some rivalry during Bedlam, we are fortunate to have her on our team. 

Are you locked into a nine-to-five work schedule? Here at AlphaTek Appliance Repair, you can reach us after hours and in emergencies. You’ll receive same-day or next-day service for nearly every repair situation you’re faced with.

Our technicians will contact you when they’re on the way, so you’ll know exactly when to expect us.

Our goal is to keep our customers and their homes protected during service. We eliminate risks by being fully insured against any and all accidental damage that may occur during your appliance repair.
Our technicians always treat customers the way they would want to be treated. We’re dedicated to providing fair, honest estimates, affordable pricing, fast repairs, and 5-star customer service.
When it comes to kitchen and laundry appliances, we can fix nearly every make and model, including older units. Contact us to see if we can work on your model or brand.
Even after your repair is complete, we remain committed to our customers. In fact, we’ll check back in with you to make sure the appliance we fixed is still working properly and to your satisfaction.
We guarantee your complete satisfaction with our repair service. If the problem returns after we complete the repair, we’ll come back and address the issue until your model is working correctly.

You won’t find additional fees or upcharges on our repair bills. We provide a fair, honest quote for every repair.

Many appliance repair companies mark up the cost of replacement parts, but we provide all parts and materials at retail price.

AlphaTek Appliance Repair has over a decade of experience repairing kitchen and laundry appliances. All of our technicians are skilled professionals with the expertise to solve any appliance malfunction.

AlphaTek Appliance Repair is not a franchise. We’re an independently owned company based right here in Oklahoma.

No matter where you’re located in the Oklahoma City metro area, we make house calls!