why wont my ge refrigerator make ice

GE Refrigerator Ice Maker Not Working? Follow These Tips



Refrigerator ice makers are the ultimate convenience…until they stop producing ice on demand. Are you left wondering, “Why won’t my GE refrigerator make ice?” For one, the freezer temperature may be too warm for ice cubes to form. When you find your GE refrigerator ice maker not working, try these troubleshooting tips to solve the problem.

How to Troubleshoot When You Find your GE Refrigerator Ice Maker Not Working

GE ice maker troubleshooting can result in a simple adjustment or a range of repairs, from DIY fixes to professional service. Here’s how to pinpoint the most likely causes for a GE refrigerator ice maker not working and the right solutions.

1. GE Ice Maker Not Turned On

If you find your GE ice maker not making ice, first make sure it’s turned on. Sometimes, frozen items can push against the ice maker and turn the switch off. In addition, if your GE refrigerator is newly installed, you likely have to turn the ice maker on. Refrigerators are usually shipped with the switch in the off position. 

The on/off switch can be found in the top left corner of the ice maker. To access the switch, you may need to remove a freezer top shelf and the ice bucket. Make sure the switch is in the on position. A green light will also illuminate when the ice maker is on. If the switch was off, you might need to wait up to 48 hours after this GE ice maker reset for the ice bucket to fill with ice.

2. Freezer Is Too Warm

In order for a GE ice maker to properly produce ice, the freezer must be set at 0℉. Once the ice maker reaches 16℉, it can begin making ice. Make sure the freezer maintains a temperature of 0℉ for optimum ice production.

The following issues can result in a freezer temperature that’s too warm:

  • Freezer not stocked with enough items: Much like ice packs in a cooler, frozen food helps the freezer stay cold. If you don’t have enough food to fill your freezer adequately, try freezing jugs of water to help maintain the right temperature. 
  • Door isn’t fully closed: Always give the freezer door a firm push when closing it after use. Keep the door open for as little as possible when stocking and retrieving items to keep cold air inside.
  • Door seal is damaged: Tears or holes in the door seal can allow cold air to exit and warm air to enter. Check the door seal for damage and replace it if necessary. If you find your refrigerator is not getting cold, check those door seals as well.
GE refrigerator ice maker not working

3. Problem With Ice Maker Water Supply

A GE refrigerator ice maker not getting water won’t be able to produce ice or will make smaller, misshapen cubes. There are several possible issues that may be affecting your ice maker water supply.

Here’s how to troubleshoot water supply problems:

  • Clogged water filter: If your filter hasn’t been changed in a while, it may be clogged with minerals and sediment, restricting water flow to the ice maker. A GE refrigerator water filter should be changed every six months to prevent clogs. 
  • Frozen water line: Lingering water droplets in the ice maker’s water line can cause it to freeze, limiting the flow of water needed to make ice. Thaw the tube by bathing it in warm water from a turkey baster. Make sure your freezer temperature is no colder than 0℉ to prevent the line from freezing again.
  • Kinked water line: If the refrigerator’s water line is kinked, water to both the refrigerator and freezer will be restricted. Check the line for kinks, gently straightening them if possible. If the kink has damaged the line, it must be replaced.
  • Faulty water inlet valve: This valve opens and closes electronically to supply the freezer and refrigerator with water from your home water supply. If the valve malfunctions and remains closed, water won’t fill the ice maker. A faulty valve should be professionally replaced.

4. Defective GE Ice Maker 

If you still find your GE refrigerator ice maker not working after trying these tips, it may be defective. There are several components within the ice maker assembly that can cause it to fail, including the ice maker module or mold thermostat. We suggest a professional ice maker repair of these components or replace the entire ice maker assembly.

The experts at AlphaTek Appliance Repair can fix a GE refrigerator ice maker not working or perform any other repair. Contact us for prompt and professional service!